FAQ's

Where is the cottage? – Kennel Cottage is at Bighouse, Melvich, Sutherland just off the A836 Thurso to Melvich road.  2.1 miles from the Mackay Country Landmark heading west. The cottage sits above the mouth of the River Halladale on the NC500.

How many does the cottage sleep? – 5 guests, twin/super king, king and a single bed.

What are check in/out times? – Check In after 3pm, Check Out at 10am.  Out with these times must be prior arranged.

Is there a minimum stay? – Yes, there is a 2 night’s minimum stay.

Do you have a travel cot or highchair? – No, this is not catered for.

Do you accept pets? -  No, as the cottage is on a working croft pets are not allowed.

Do you provide a starter pack? – Yes, tea/coffee/milk/bread/eggs/biscuits.

Are there shops nearby? – There is a well-stocked village shop in Melvich or supermarkets in Thurso 17 miles east.

Are towels and bedding provided? – Yes

What kitchen facilities are there? – There’s a dishwasher, electric cooker, microwave, coffee machine, kettle, toaster, fridge/freezer.  Washing machine and tumble dryer available in utility room.

Are there utensils for cooking? – Yes, the kitchen is fully equipped.

How many bathrooms? – There is a main bathroom with large walk-in shower.  An additional toilet and wash basin are available in the utility room.  All are on the ground floor.  None of the bedrooms are en-suite.

Do guests need to bring toilet rolls, kitchen roll, washing up liquid, dishwasher tablets, toiletries like hand wash? – No, these are all provided as well as clothes detergent.

Is there Wi-Fi? – Yes, there is excellent Wi-Fi.

Do supermarkets deliver to Kennel Cottage? – Yes, Tesco and Asda deliver to the area.

Do guests need to clean the cottage before leaving or tasks like emptying the bins, washing up crockery and utensils? – Yes, guests are required to leave the property clean and tidy.

What type of heating is at the cottage? – There is central heating throughout the cottage.  There’s a wood stove in the sitting room, sticks, firelighters and peats are provided.  Logs can be purchased from petrol stations in Thurso.

Is smoking allowed? – Not within the cottage.