FAQ's

Where is the cottage? – Kennel Cottage is at Bighouse, Melvich, Sutherland above the mouth of the River Halladale on the NC500.

How many does the cottage sleep? – 5 guests, twin/super king, king and a camp-bed.

What are check in/out times? – Check In after 3pm, Check Out at 10am.  Out with these times must be prior arranged.

Is there a minimum stay? – Yes, there is a 3 night’s minimum stay.

Do you have a travel cot or highchair? – No, this is not catered for.

Do you accept pets? -  No, as the cottage is on a working croft pets are not allowed.

Do you provide a starter pack? – Yes, tea/coffee/milk/bread/eggs/biscuits.

Are there shops nearby? – There is a well-stocked village shop in Melvich or supermarkets in Thurso 17 miles east.

Are towels and bedding provided? – Yes

What kitchen facilities are there? – There’s a dishwasher, electric cooker, microwave, coffee machine, kettle, toaster, fridge/freezer.  Washing machine and tumble dryer available in utility room.

Are there utensils for cooking? – Yes, the kitchen is fully equipped.

How many bathrooms? – There is a main bathroom with large walk-in shower.  An additional toilet and wash basin are available in the utility room.  All are on the ground floor.  None of the bedrooms are en-suite.

Do guests need to bring toilet rolls, kitchen roll, washing up liquid, dishwasher tablets, toiletries like hand wash? – No, these are all provided as well as clothes detergent.

Is there Wi-Fi? – Yes, there is excellent Wi-Fi.

Do supermarkets deliver to Kennel Cottage? – Yes, Tesco and Asda deliver to the area.

Do guests need to clean the cottage before leaving or tasks like emptying the bins, washing up crockery and utensils? – Yes, guests are required to leave the property clean and tidy.

What type of heating is at the cottage? – There is central heating throughout the cottage.  There’s a wood stove in the sitting room, sticks, firelighters and peats are provided.  Logs can be purchased from petrol stations in Thurso.

Is smoking allowed? – Not within the cottage.